Terms & Conditions

PerformanceChipsNow.com has specific terms and conditions in order to provide our clients with the best service and to create guidelines for any issues that may arise. Our terms and conditions are simple and concise.  If you have any questions or concerns, please feel free to contact us for further information.

 

Delivery Time

PerformanceChipsNow.com processes most orders within 24 hours of your purchase during business days.  If an order is placed late Friday/over the weekend, it will be processed for shipment on Monday.  We ship our products via USPS (United States Postal Service). Delivery within the US generally takes 3-7 days.  For International orders, please allow 5-7 business days for delivery.  There could be a delay caused by customs; please understand we have no control if this happens.

 

Payment Methods

We currently accept Visa, MasterCard, Discover, American Express, PayPal and Money Orders.  If you choose to pay via Money Order, your product will be shipped upon receipt of the Money Order.

 

Return Policy

 

Every item sold is covered by the PerformanceChipsNow.com 60 Day Money-Back Guarantee.  If a customer is dissatisfied with a purchase after it has been successfully installed, it can be returned after contacting us within 14 days of receipt for a refund less shipping charges. Contact us for returns past the 14 day period (see Return Policy).  All products returned must be in undamaged condition. For all returns, email us at questions@performancechipsnow.com with all pertinent details regarding the reason for your return. Once we respond and authorize the return, simply ship the package back to PerformanceChipsNow.com in its original condition to the address we supply. Verify the return address prior to shipping the product.  All returns should be shipped first class mail only with delivery confirmation so you can track your package and confirm that is has been delivered.  Also, please enclose the name and email address of the purchaser so we can process the refund.  Please note that you are responsible for the return until we receive it.  Customers are responsible for return shipping costs.

Returns will not be accepted unless authorized.

Returns will not be accepted after 60 days from the date of purchase.

 

Refused Shipments or Returns on Unused Merchandise

If a customer refuses delivery or chooses to return an unused order within 14 days of receipt for any reason, you will be subject to shipping costs as well as a 10% restocking fee.  If you change your mind about your purchase, or feel you have ordered the wrong model, please accept shipment, contact us as shown above and return the product as stated above.

 

Order Cancellation

To cancel an order, please contact us via email/voicemail immediately.  Since most of our products are shipped within 24 hours, you can request a cancellation, but it does not guarantee a cancellation of your order unless we receive the cancellation prior to shipping.  If your product has already shipped, please receive your order and request authorization as per the return policy above in order to return your unit for a refund or exchange.

 

Disclaimer

Our claims of gains of fuel economy and power and performance found throughout this website are based on direct customer feedback. The advertising found throughout is based on information provided by our customers who have purchased our product and reported back the gains.  Actual results may vary.

If your vehicle has a knock or any other performance issues, they should be corrected before installation as our module cannot and will not correct these problems. This module is not intended for use on vehicles equipped with nitrous oxide or NOS.  Use of this aftermarket product is at your own risk.  By using this product you agree to release us, PerformanceChipsNow.com, its owners, employees and affiliates from all liability and/or damages you incur by using this product, including, but not limited to: damage, traffic violations, warranty issues and theft. 

 

Copyright & Trademark

All site design, graphical user interface, text, graphics, interfaces, and the selection and arrangements thereof, are the property of PerformanceChipsNow.com or its content suppliers and are protected by U.S. and other international copyright laws. Any unauthorized use of the materials, product names, company names and logos appearing on the PerformanceChipsNow.com website or printed material without prior written consent is in violation of copyright, trademark and/or other applicable laws and could result in criminal or civil penalties.